This was our first experience of buying a boat, so we really didn’t know what to expect. But Alex and the team at Great Haywood explained everything and made it really easy for us. From the initial viewing (for which Alex came in specially on her day off) to final handover of our narrowboat, the entire process went without a hitch. With regular phone calls, simple paperwork and a level of honesty that quite frankly took us by surprise (having previously dealt with estate agents), the entire process was a pleasure. Alex even introduced us to a marina, surveyor and boatyard, ensuring we were all set up and ready to set sail as soon as the purchase was complete.