I’d been looking for a boat for nearly a year and Mandy will tell you, I’d got to the point where I didn’t think I’d find one I liked and I sounded desperate. I’d looked at loads of boats that were damp, neglected and if they were ok they seemed massively over priced. Mandy was the first broker I’d spoken to who actually asked me what I was looking for and came back to me with something that ended up being perfect.
The level of service and support from Mandy has been fantastic. Without a doubt I knew she had my best interests at heart and that she genuinely cared about how this process went for me. I also admired how she balanced my needs with the seller’s needs.
The buying process at Great Haywood is really clear and each step was explained to me by Mandy which I really appreciated as Duke is my first boat. There was help every step of the way and both my Dad and I felt really welcome when we visited. Mandy has joked we should put each other on the friends and family phone list as we spoke so much. I think Mandy will miss me!!
For me buying my first boat was an emotional rollercoaster. I think that the way Great Haywood approaches this is the best possible way for both the buyer and the seller. I’m so pleased that I picked up the phone and called Great Haywood.
I will tell anyone who is buying or selling a narrowboat to contact you and if I’m up this way again I will definitely pop in to say hello. Couldn’t speak more highly of you! Thank you so much once again.